BRUTELEATHER LLC (hereinafter referred to as “we,” “us,” or “BRUTELEATHER”) respects and values your personal privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, place an order, or contact us.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
- INFORMATION WE COLLECT
When you visit our website or make a purchase, we may collect the following information:
Personally Identifiable Information: Name, email address, and contact phone number.
Shipping Information: Delivery address, city, state, postal code, and other necessary shipping details.
Order Information: Items purchased, order total, transaction history, and order status.
Device and Browsing Information: IP address, browser type, device information, pages visited, and website usage data.
We collect this information primarily to process orders, arrange product delivery, provide customer service, enhance your shopping experience, and ensure the security of transactions.
- PAYMENT SECURITY & PCI-DSS COMPLIANCE
We place a high priority on the security of our customers’ payments.
All transactions are processed through secure, third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS).
BRUTELEATHER LLC does not store full credit card numbers or CVV security codes on our own servers.
Your payment information is processed and protected by third-party payment service providers in accordance with their applicable security standards.
We do not directly retain full credit card details or CVV security codes for routine order processing.
- HOW WE USE YOUR INFORMATION
The personal information we collect is primarily used for the following purposes:
Processing, confirming, and delivering your orders.
Sending order confirmations, shipping notifications, and tracking information.
Providing customer service, including support for returns and refunds.
Improving website functionality, product presentation, and your overall shopping experience.
Preventing fraud, unauthorized transactions, and other security risks.
Complying with applicable laws, regulations, and regulatory requirements.
We will not use your personal information for purposes unrelated to those mentioned above without appropriate authorization.
4. THIRD-PARTY DATA SHARING
To ensure the proper operation of our website and the fulfillment of orders, we may share relevant personal information with trusted third-party service providers to the extent necessary, including:
Payment service providers: For the secure processing of payments and transactions.
Logistics and delivery service providers: For the transport, delivery, and tracking of products.
Website operations providers: For website hosting, technical maintenance, and essential operational support.
We share only the information necessary to complete the relevant services.
We never sell your personal information.
Third-party service providers are required to handle personal information in accordance with their own privacy policies, contractual obligations, and applicable legal requirements.
- DATA RETENTION
We retain your personal information only for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy.
Data retention periods may be determined based on the following factors:
Requirements for order processing and after-sales services.
Management of returns, refunds, and customer service records.
Retention periods mandated by financial, tax, or other legal requirements.
Needs related to fraud prevention, dispute resolution, and the protection of our legal rights and interests.
When personal information is no longer reasonably necessary for business or legal purposes, we will take reasonable steps to delete, destroy, or anonymize such information in compliance with applicable law.
- DATA SECURITY
We implement reasonable technical and administrative measures to protect our customers’ personal information against unauthorized access, disclosure, alteration, or misuse.
We process payment transactions through secure third-party payment providers and employ reasonable measures to safeguard our website and order information.
While we strive to maintain data security, please note that no method of data transmission over the internet or electronic storage is entirely secure.
- YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have the following rights:
To request information regarding the personal information we collect and use.
To request access to or a copy of your personal information.
To request the correction of inaccurate personal information.
To request the deletion of your personal information, where permitted by applicable law.
To opt out of the sale or sharing of your personal information, where applicable.
To be free from discrimination for exercising your privacy rights. To exercise the aforementioned rights, please contact us via email.
Upon receiving your request, we will verify your identity and process your application in accordance with applicable laws.
- Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve site functionality, remember customer preferences, analyze website traffic, and optimize your shopping experience.
You can manage or restrict cookies through your browser settings.
Please note that disabling certain cookies may affect the proper functioning of some features on our website.
- Children’s Privacy
Our website and products are primarily intended for adults and consumers who have the capacity to make purchases independently.
We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to address such information in compliance with applicable laws.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect developments in our business, changes to website functionality, or requirements under applicable laws and regulations.
Updated policies will be posted on this page, along with the date of the latest update.
We encourage you to check this page periodically to stay informed about our current privacy protection practices.
- Contact Us
If you have any questions regarding this Privacy Policy, how we process personal information, or your data-related rights, please feel free to contact us.